Shipping policy
Shipping Policy
Order Processing
All orders are carefully prepared and packed with prayer and attention. Orders are typically processed within 2–5 working days. During busy periods or feast days, processing times may be slightly longer.
You will receive a confirmation email once your order has been dispatched.
UK Shipping
We ship orders within the United Kingdom using reliable postal services. Delivery times vary depending on the service selected at checkout.
International Shipping
We are happy to ship internationally. Delivery times vary by destination and local postal services and may be affected by customs processing in the destination country.
Customs & Import Charges
Orders shipped outside the UK may be subject to customs duties, taxes, or import charges once they reach their destination country. These charges are the responsibility of the recipient and are not included in our prices or shipping costs.
Faithful Labours has no control over these charges and cannot predict their amount. We recommend checking with your local customs office for further information before placing an order.
Delays & Lost Items
While we do our best to ensure timely delivery, Faithful Labours cannot be held responsible for delays caused by postal services, customs clearance, or events beyond our control.
If your order appears to be delayed or lost, please contact us and we will do our best to assist.
Contact
If you have any questions about shipping, please contact us before placing your order and we will be happy to help.